Series date: 
Tuesday, January 9, 2018 - 9:00am to Monday, December 31, 2018 - 11:00am

Series Objectives:

  1. Identify the difference between Patient Satisfaction and Patient Experience
  2. Develop awareness/appreciation of patient feedback
  3. Align on ideal patient experience
  4. Identify gap between ideal and reality
  5. Offer tool(s) to make a personal impact on patient experience

Series Target Audience:
All disciplines within the ED (physicians, nurses, EMTs, etc.)

Series Contacts:
Planning Committee Chair: Christy Keyes, MD, CKeyes@ghs.org

Series location: 
GMH-Clinical Skills Classroom (in the Med School)
607 Grove Road
Greenville, SC 29605
United States

Sessions

Session Datesort descending
"This is Us" 03/07/2018 - 9:00am to 11:00am