Series date:
01/09/2018 - 9:00am EST to 12/31/2018 - 11:00am EST
Series Objectives:
- Identify the difference between Patient Satisfaction and Patient Experience
- Develop awareness/appreciation of patient feedback
- Align on ideal patient experience
- Identify gap between ideal and reality
- Offer tool(s) to make a personal impact on patient experience
Series Target Audience:
All disciplines within the ED (physicians, nurses, EMTs, etc.)
Series Contacts:
Planning Committee Chair: Christy Keyes, MD, CKeyes@ghs.org
Series location:
GMH-Clinical Skills Classroom (in the Med School)
607 Grove Road
Greenville, SC
29605
United States
See map: Google Maps