Series date:
01/01/2019 - 6:00am EST to 12/31/2019 - 5:00am EST
Series Objectives:
- Identify the difference between Patient Satisfaction and Patient Experience
- Develop awareness/appreciation of patient feedback
- Align on ideal patient experience
- Identify gap between ideal and reality
- Offer tool(s) to make a personal impact on patient experience
Series Target Audience:
All disciplines within the ED (physicians, nurses, EMTs, etc.)
Series Contacts:
Planning Committee Chair: Christy Keyes, MD, christy.keyes@prismahealth.org
Coordinator: Christian Graver, christian.graver@prismahealth.org
Series location:
GMH-Clinical Skills Classroom (in the Med School)
607 Grove Road
Greenville, SC
29605
United States
See map: Google Maps