Topic: EPIC Secure Chat

Speaker:​​​​​​  Dr. Edna Gettys, Dr. James Gettys, Dr. Jeffrey Gerac, Dr. Christian Steen, Dr. Rebecca Smith, & Dr. Jeremy Byrd

Objective(s): 

• Enhance interdisciplinary collaboration and communication between primary care providers and specialists to optimize patient care delivery.
• Streamline and standardize referral workflows to improve care coordination and timely access to specialty services.
• Develop shared knowledge and mutual understanding among all healthcare team members regarding initial workup, management, and treatment of common specialty conditions prior to or in lieu of referral.
• Improve patient experience and outcomes through more efficient care transitions and appropriate utilization of specialty services.
• Establish clear interprofessional protocols and role definitions for specialty engagement, including specific responsibilities for each team member in the pre-referral, referral, and follow-up processes.