Quick Resources:

  • Email Support: cme@prismahealth.org
  • Download User Guide: This is a 1-page guide on how to create an account, claim Regularly Scheduled Series (RSS) credits, review transcripts, download certificates, and more.

Below are frequently asked questions on how to use and navigate our Learning Portal.

Account Management:

  1. How to Register
  2. How to Log In
  3. Resetting Password
  4. Editing Account Details
  5. Editing Profile
  6. Editing Mobile Number

CME Credit Management:

  1. Adding External Credit
  2. View and Print Transcript
  3. View Your Enrolled Activities
  4. View Your Order

1. How to Register

  1. Navigate to the home page.
  2. Click on the "Register" link in the upper-right corner of the screen.
  3. Enter the required information into the form.
  4. Click the "Create new account" button.

2. How to Log In

  1. Navigate to the home page.
  2. Click on the "Log in" link in the upper-right corner of the screen.
  3. Enter your username and password into the text fields.
  4. Click the "Log in" button.

3. Resetting Password

  1. Click the "Log in" link in the upper-right corner of the screen.
  2. Click on the "Forgot Password?" link under the Password field.
  3. Enter your e-mail address and complete the Math question to verify a human request
  4. Click the "E-mail new password" button.
  5. Click the link in the email sent to you.
  6. Enter a new password in the form that appears.
  7. Click the "Submit" button.

4. Editing Account Details

  1. Navigate to the home page.
  2. Log in to the site.
  3. Click on the "My Account" link in the upper-right corner of the screen.
  4. Click on the "Edit" tab at the top of the page.
  5. Make any changes you desire.
  6. Click the "Save" button.

5. Editing Profile

  1. Navigate to the home page.
  2. Log in to the site.
  3. Click on the "My Account" link at the top right corner of the page.
  4. Click on the "Edit" tab.
  5. Click on the "Profile" subtab.
  6. Edit the desired information.
  7. Click "Save."

6. Editing Mobile Number

  1. Navigate to the home page.
  2. Log in to the site.
  3. Click on the "My Account" link at the top right corner of the page.
  4. Click on the "Edit" tab at the top of the page.
  5. Click on the "Mobile" subtab.
  6. Edit the mobile phone number (if desired) by clicking on “Delete & Start Over” button
  7. Select a country.
  8. Click "Confirm Number."

7. Adding External Credit

  1. Log in to the site.
  2. Navigate and click on "My Account" link at the top right corner of the page
  3. Click the "Transcripts & Certificates" tab.
  4. Click "External Credits" subtab
  5. Click "Add Credits" link
  6. Type in the Course name, Date Completed, Credit Type, and Credit hours. A certificate may be uploaded.
  7. Click "Save."

Please Note: You can filter external credits by date or download as a PDF.

8. View and Print Transcript

  1. Log in to the site.
  2. Navigate and click on "My Account" link at the top right corner of the page
  3. Click on the “Transcripts & Certificates " tab.
  4. Click on the “Course Credits” subtab to review any credits claimed through the USC SOMG/Prisma Health CME Office.
  5. All completed activities through the USC SOMG/Prisma Health CME office will be displayed along with any earned credit, allowing you to view or download the certificate and/or transcript.

Please Note: Credits completed through other providers must be obtained from those providers' systems unless manually uploaded through the external credit feature.

9. View Your Enrolled Activities

  1. Log in to the site.
  2. Navigate and click on "My Account" link at the top right corner of the page
  3. Click on the “Transcripts & Certificates " tab.
  4. Click on the "Enrolled Activities" subtab.
  5. Review all your enrolled activities through the USC SOMG/Prisma Health CME Office

10. View Your Order History

  1. Log in to the site.
  2. Navigate and click on "My Account" link at the top right corner of the page
  3. Click on the “Orders " tab.
  4. Click on the "Order Number" link.
  5. Review the activities you have paid for through the USC SOMG/Prisma Health CME Office.
  6. Use the option to view/print an invoice for your records.

Need Additional Help?

Contact our support team at cme@prismahealth.org with any questions not covered in this guide.