Series date: 
Tuesday, January 1, 2019 - 6:00am to Tuesday, December 31, 2019 - 5:00am

Disclosure Summary

Series Objectives:

  1. Identify the difference between Patient Satisfaction and Patient Experience
  2. Develop awareness/appreciation of patient feedback
  3. Align on ideal patient experience
  4. Identify gap between ideal and reality
  5. Offer tool(s) to make a personal impact on patient experience

Series Target Audience:
All disciplines within the ED (physicians, nurses, EMTs, etc.)

Series Contacts:
Planning Committee Chair: Christy Keyes, MD,

Coordinator: Christian Graver,



Series location: 
GMH-Clinical Skills Classroom (in the Med School)
607 Grove Road
Greenville, SC 29605
United States


There are no sessions in this series.